Privacy Policy
Last updated: 8 August 2026
Welcome to The Read Write. We respect your privacy and are committed to protecting the personal information you provide when you visit our website or purchase books from us.
This Privacy Policy explains what information we collect, how we use it, and the circumstances in which we may share it.
1. Information We Collect
When you place an order on The Read Write, we may collect the following information:
- Your name
- Mobile/telephone number
- Email address
- Billing and delivery address
- Details of the book(s) ordered
- Order amount and transaction details
- Any other information you voluntarily provide to us
We collect only information that is reasonably necessary to process and fulfil your order and provide customer support.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your book order
- Arrange delivery of books within India
- Confirm your order and payment
- Contact you regarding your order
- Respond to customer enquiries
- Process cancellations, refunds, or replacements where applicable
- Maintain transaction and accounting records
- Prevent fraud and unauthorised transactions
- Improve our website and services
- Comply with applicable laws and legal requirements
We do not sell or rent your personal information to third parties.
3. Payment Processing
The Read Write uses Razorpay as a third-party payment gateway to process payments made through the website.
When you make a payment, payment information is processed by Razorpay through its payment systems. We do not store your complete credit card or debit card number, CVV, UPI PIN, banking password, or other confidential payment credentials on our website servers.
We may receive information necessary to confirm the transaction, such as the payment status, transaction reference, amount paid, and related order information.
Razorpay’s handling of payment and personal information is governed by its own terms and privacy practices.
4. Delivery of Books
The Read Write sells and delivers books within India only.
To fulfil an order, we may provide necessary customer information, such as the recipient's name, address, and telephone number, to the postal service, courier company, or other delivery service used to deliver the book.
Such information is provided only to the extent reasonably necessary for delivery and order fulfilment.
5. Sharing of Personal Information
We do not sell, rent, or commercially trade your personal information.
We may share limited information with third parties when reasonably necessary to operate our business, including:
- Razorpay or other payment service providers for processing payments
- Postal, courier, or delivery service providers for delivering orders
- Website hosting and technical service providers
- Professional advisers where necessary
- Government authorities, courts, regulators, or law-enforcement agencies when required by applicable law
We will take reasonable steps to ensure that information shared with service providers is limited to what is necessary for the relevant purpose.
6. Cookies
The Read Write may use cookies and similar technologies to ensure that the website functions properly, remember certain preferences, understand website usage, maintain security, and improve the user experience.
You can control cookies through your browser settings. Disabling certain cookies may affect some features of the website.
7. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.
8. Retention of Information
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and transaction records, resolve disputes, and comply with applicable legal, accounting, and regulatory requirements.
When information is no longer required, we may delete or anonymise it, subject to applicable legal requirements.
9. Your Privacy Rights
Subject to applicable law, you may contact us to:
- Request information about the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally permissible
- Raise concerns about the way your information is being used
- Withdraw consent where processing is based on consent
Certain information may need to be retained where required by law or where necessary to establish, exercise, or defend legal claims.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
The Read Write is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of such websites before providing them with personal information.
11. Children’s Privacy
The Read Write does not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable laws.
Any changes will be posted on this page, together with an updated "Last Updated" date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us at:
The Read Write
Email: support@thereadwrite.com
Address: Azad Road, Kalindi Kunj, Okhla, New Delhi 110025
By using the Read Write website or placing an order, you acknowledge that you have read and understood this Privacy Policy.